What happens if a technician is running late?

If a technician from Summers Plumbing Heating & Cooling is running late, they practice excellent communication by informing the customer about the delay. According to a customer's review, the technician called to inform that they would be 15 minutes late due to an accident on their primary route. This proactive approach to communication was appreciated by the customer, as it differentiated Summers from other service providers who might not provide such updates[0].

At Summers, ensuring customer satisfaction is paramount, and proper communication is a key part of their commitment to top-notch service. If you need prompt responses and exceptional service, don't hesitate to contact Summers Plumbing Heating & Cooling today!